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  • Matt Davis Auto - Garner
    875 US Highway 70 W Garner, NC 27529

    919-917-8155

  • Matt Davis Auto - Clayton
    13401 US 70 Business Hwy West Clayton, NC 27520

    919-917-8155

919-917-8155 | 875 US Highway 70 W

AUTONET TV

AUTONET TV, Garner, NC

On Board Diagnostics for Garner Motorists

Posted September 29, 2019 11:23 AM

Some Garner vehicle owners wonder why Matt Davis Auto and other Garner auto repair shops charge a fee for vehicle diagnostics.

Receiving a diagnostic charge at Matt Davis Auto for a tricky automotive problem shouldn't be a surprise. In the Garner area, automotive diagnostics can cover quite a range. If you hear a noise in your vehicle brakes when you slow down in rush-hour traffic on a busy NC road, you pull off at the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you're having an intermittent problem with your vehicle engine, however, a Matt Davis Auto diagnosis may be much more involved.

Much of the Garner driver's confusion comes when the problem involves the Check Engine light. The Check Engine light comes on when the engine management computer has sensed a problem.

There's a common misconception among NC drivers that the trouble code tells the Matt Davis Auto technician exactly what's wrong. They wonder why there is a diagnostic charge because the scanner quickly gave the diagnosis.

In reality, it is not that easy and straightforward. The computer monitors many sensors throughout the vehicle. When one of these sensors has a reading that's out of parameters, the computer will record a trouble code and turn on the Check Engine light.

The vehicle computer's trouble code just tells the Matt Davis Auto technician what engine parameter is out of range, not what's causing it. The technician needs to determine the underlying problem that's causing the malfunction.

There are many problems that could cause a troublesome sensor reading for Matt Davis Auto customers. The service advisor makes a list of the most likely causes and begins tracking down the source of the problem. This takes time.

Garner service centers subscribe to databases that document possible causes for all the possible trouble codes. The databases outline procedures for confirming a diagnosis and provide the documented repair. These  databases are specific to each vehicle and engine combination.

Some diagnoses are quick and easy. Others are more involved, time-consuming and difficult. Of course Matt Davis Auto wants to figure out what's wrong with your vehicle and get you back on the road as quickly as possible.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com



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Matt Davis Auto Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
NFIB (National Federation of Independent Business)
ALL-DATA
Independent Garage Owners of North Carolina
Garner Chamber of Commerce
ASA Member (Automotive Service Association)
BG Products
Car Care Aware

TESTIMONIALS

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Best in town!


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Good


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Great service.


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These guys are awesome!


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Great job!!


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Great Job


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Great service!


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Great Service!


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Awesome job!


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The best in town.


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Nice shop, good service.


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Great.


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Excellent work! I highly reccommend this shop.


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Good Stuff!


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5 star service!


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These guys are great. Thanks for getting me back on the road so fast!


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Quality service at a quality price.


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Great Shop!


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Great Service! These guys are super duper!


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They were so patient and offered outstanding service.


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Thank you for helping me in a pinch! Professional technicians, great service. I'll be back.


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Great service!


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These guys are the best! They're honest about what repairs are needed and fairly priced.
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They keep my old car running!
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Great service - friendly, professional staff.