AUTONET TV

When "Oh, no!" Turns Into, "All right!"

Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

Economics of Maintenance for Garner Auto Owners

Buying a new car in Garner is always a big financial decision. The allure of that new car smell is powerful, to be sure. But what if your current car is still in good shape? How do you decide?

People in Garner who've been used to driving a new car every three to five years may be having second thoughts in this economy. For many, the question is, how does the certainty of a new car payment stack up against uncertain repairs for a car that may be out of warranty?

For purposes of our discussion, let's assume you live right here in Garner and have a five year old vehicle. It's now paid off. If you keep it, you fear that there'll be some repairs over the next five years, but you really don't know what to expect. For help we turned to maintenance and repair information for cars and trucks. With this data, they project likely service and repair costs for a particular make and model. They're able to use manufacturer's maintenance schedules and repair histories for the projections.

Of course, these projections can't predict what will happen to your vehicle in Garner, but they do give you information to use in your decision.

Let's look at the numbers for a five year old Toyota Camry V-6. In this example, the combined maintenance and repairs for the five year period is $5,748. This works out to an average of $96 a month. The year-by-year averages range from a low of $49 a month to $124 a month.

So compare $96 a month with a new car payment. And it's actually better news than that; you would still have maintenance expenses with a new car, so the repair element could be less than half that figure.

Here are numbers for some other five year old vehicles from around Garner:

• Ford Escape - $116 a month
• Chevy Silverado - $131 a month
• Jeep Grand Cherokee - $138 a month
• Hyundai Accent - $85 a month.

Now, if your vehicle is older than five years, have a chat with your Garner service advisor at Matt Davis Auto. We see hundreds of vehicles through our bays every month and we know your car. See if there's any particular problem in common with your vehicle that you might see over the next couple of years.

And of course, the best way to keep future repair costs down is to take care of all your scheduled maintenance. This is especially important in older vehicles that have had time to accumulate some deposits.

There are special motor oil formulations that help clean older engines and protect and recondition their seals and gaskets.

We hope this eliminates some of the unknowns in the decision to keep or trade.

Give us a call if you have any questions.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Stop It! You Need Good Brakes

Good brakes are obviously very important. If you've ever had your brakes go out while you're driving around the Garner area, you'll know how terrifying it can be. Today we'll focus on how to tell when you have a brake problem and how to make good repair choices.

Often, the first indication that something's wrong with the brakes is an unusual sound. It could be a squeal, chatter or grinding sound.

Some brake pads have a little piece of metal embedded in them that will make a squeal or chirping sound when the brake pads have been worn down to the point that they need to be replaced. It's an early warning indicator.

When you hear that sound, schedule an appointment at Matt Davis Auto soon.

Now a chattering sound is more urgent. That usually indicates that something is loose. It could be a brake pad or even the brake calipers. If one of those parts falls off, you could have some serious trouble stopping the vehicle. It would be a good idea to park it until you can get into the shop.

A grinding noise usually means that the brake pad is completely worn away and the metal parts of the brake are rubbing directly on the metal brake rotor. That means the rotor is being damaged and will need some work. More on that later.

Another warning sign is that your brake pedal may feel soft and spongy – or it may even feel very hard to push in. Both could mean trouble. And of course, you may get a dashboard brake warning light.

Now when it comes time to replace your brake pads, you have a choice to make. You can get the same pads that came standard on your vehicle. You can expect the same performance and durability as with the pads that came on the car from the factory.

Now you can also get a budget brake pad. Sometimes Garner drivers insist on lower cost pads. That's OK if the budget demands it, but you need to be aware of the tradeoffs. Lower grade pads are usually noisier, so you'll have to live with more noise when you apply the brakes. They also tend to generate a lot more brake dust, you know, that black dust that accumulates on your wheels. And they probably won't last as long either. In our opinion, that's a lot of compromise for just a few dollars in savings.

You can also choose to buy premium brakes pads at Matt Davis Auto. These perform at higher specifications than the factory pads. You can expect quieter operation, less brake dust and better stopping power.

Now, getting back to the rotors. The rotors are the discs that the brake pads clamp down on to stop the vehicle. If you've been driving with completely worn brake pads, you've scratched grooves into the rotors. If the grooves aren't too deep, the rotor can be resurfaced. A thin layer of metal is cut off the surface of the rotor to make it smooth again.

Now, if the grooves are too deep or if the rotor has already be resurfaced before, there may not be enough material to resurface and still have a rotor that's thick enough to safely stop the vehicle. In that case, the rotor will have to be replaced.

Something that's often overlooked is the brake fluid. Your manufacturer has a recommended schedule for evacuating the old brake fluid, cleaning the system and refilling it with fresh brake fluid. This is really important to brake performance.

So here's the bottom line: if you suspect, inspect. If you notice any of these warning signs, have your brakes inspected at Matt Davis Auto in Garner. Your service advisor can help you make the repair decision that's right for you.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Make Your Battery Last

Today's report from Matt Davis Auto is on vehicle batteries, why they die and what we can do to lengthen their life. Most of us have had a dead battery at one time or another. In fact, it would be very unusual if you hadn't. You may be surprised to learn that only 30 percent of Garner vehicle batteries last for 48 months.

Now that's an average. How long a battery lasts depends on many factors. You may not know that one of the biggest factors is the temperature where you live and drive around in NC. You might suppose that cold weather was harder on batteries because it takes more power to crank a cold engine, but the opposite is actually true.

For more information on your battery, please visit us:
Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125

Batteries in very cold climates have a life expectancy of 51 months as opposed to 30 months in very warm climates. The reason is simple: batteries are chemically more active when they're hot than when they're cold.

A vehicle battery will actually start to discharge on its own within 24 hours in hot weather. It takes several days in cold weather. When batteries are left too long in a state of partial discharge, the discharged portion of the battery plates — for the lack of a better word — 'die.' Recharging the battery will not restore the dead part of the battery plate.

One of the big problems for the way most of us drive in the Garner area is that our batteries are often partially discharged. The biggest job the battery does is to start the vehicle. It takes some time for the alternator to recharge the battery after starting. If you're driving short distances, especially if there are several starts and stops, your battery may not fully recharge.

Another issue is that vehicles are coming equipped with more and more electricity-hungry accessories like navigation systems, DVD players, CD and MP3 players, heated seats, heated steering wheels and so on. And we often plug in cell phones, computers and other gadgets. Combine that with short trips and it's no wonder that our batteries are partially discharged.

Experts say we can extend our battery life by topping off the charge periodically using a good quality battery charger. You may have heard these chargers referred to as 'trickle chargers.' They're attached to the battery and plugged into a wall outlet to slowly bring the battery up to full charge.

Now, there's some science involved with how fast a battery should be recharged. If you buy a cheap manual charger, you'll have to tend it. Frankly there is a learning curve on how to do it right and it requires much attention. A computer controlled charger – or smart charger – monitors the process and determines the appropriate rate of charge. And it even stops charging when it's fully charged. It costs more than the manual charger, but the automatic model is worth it.

The suggestion is to charge once a month in warm weather and once every three months in cold weather.

Another thing to avoid is deeply discharging your battery, something like running the headlights and stereo with the engine turned off. That'll take months off the battery life every time you do it.

Now, as we discussed, heat is hard on a battery. A dirty, greasy battery holds more heat. You can wipe off excess dirt with a paper towel or ask your service advisor at Matt Davis Auto to clean it for you. We can even test your battery and tell you if it's time to replace it.

Batteries are fairly expensive, so taking a few steps to make them last longer is well worth it. Of course, the battery will eventually need to be replaced. Always make sure you get a new battery that meets the factory specifications for your vehicle. If you feel you need more battery capacity than what came with your vehicle, talk with your service advisor at Matt Davis Auto about appropriate upgrades.

If you have a dead battery, be careful to inspect it before you jump start it. If the case is bulging, cracked or leaking, do not jump start it. Damaged batteries can explode or catch fire. And deeply discharged batteries can freeze. Do not jump start a frozen battery.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Garner Alignment Service

Your car might have an alignment problem if: it drifts or pulls to one side, your steering wheel is off center, you have uneven tire wear or your car doesn't feel like it handles right. When all of a vehicle's wheels are lined up exactly with each other, your wheels are in alignment. Running into potholes around Garner and smacking a curb or other object are great ways to knock your car out of alignment. Then, one or more of your wheels starts pulling in a slightly different direction and the problems begin.

There are several things involved in an alignment check at Matt Davis Auto. First, there's an inspection of the steering and suspension systems - their components should be checked to see if anything's bent or broken. Then the tire condition needs to be inspected. From there, the vehicle is put on an alignment rack and an initial alignment reading is taken. If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle's center line. If the back wheels aren't adjustable, a technician at Matt Davis Auto can determine the direction they push and then align the front wheels to match.

Like most things, your manufacturer has suggested a mileage interval for having your alignment checked. But if you run into a curb, pothole or something else that's given you a big jolt, pay attention to whether your vehicle is pulling to one side when you drive. It's better to have your alignment checked before waiting to see if there is uneven tire tread wear - by then, the damage is done.

Getting your alignment checked at Matt Davis Auto in Garner when needed is a great way to extend the life of your tires and suspension parts. It also makes sure that your tires meet the road properly for maximum performance and safety.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com