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Archive for May 2016

What You Need to Know from Your Matt Davis Auto Service Advisor

Posted May 31, 2016 4:35 AM

Garner drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Matt Davis Auto uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Matt Davis Auto service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Garner drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Garner service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Garner have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

 



Battery Replacement for Your vehicle

Posted May 15, 2016 9:16 AM

Modern vehicles in and around Garner run on 12 volt electrical systems. 12 volts is enough to get the job done for Garner drivers without having so much power that there is danger of electrocution. But today's vehicles have more electrical components and do-dads than ever before. This really strains your electrical system, making it hard for the battery to keep up. Think about it: electric seats, seat heaters, power locks windows and sun roofs. And then us NC drivers have all the power outlets for our cell phones, computers and DVD players.

We also have navigation systems and powerful stereos. Plus there are all the engine and transmission computers, traction control, stability control, anti-lock brakes, sensors and on and on. Even the security system is running off the battery while the car is turned off.

Fortunately, battery technology has given Garner drivers resilient batteries that are able to meet these strenuous requirements. But the fact is, batteries just wear out over time. Eventually, every battery gets to the point where it cannot hold enough of a charge to start your vehicle. Sometimes batteries need to be replaced because they have just worn out. Or, in other cases, they have developed a leak which makes it even more important to get it replaced.

Special safety precautions are taken when working with batteries at Matt Davis Auto in Garner, NC. These precautions also apply to anyone who is poking around the battery. Batteries contain sulfuric acid that can damage your eyes and burn your skin, so safety glasses and rubber gloves are a must for any Garner resident working with their battery. Be careful to not spill acid on your clothes or the vehicle's paint. Of course, avoid short circuiting the battery as well.

Sometimes there is quite a price range in Garner auto part stores for batteries that will work in a particular car. Think of it as "good," "better" and "best." More expensive batteries have a longer warranty and are guaranteed to last longer. As with most things, paying a little more up front saves in the long run for Garner drivers.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

 



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