AUTONET TV

The Key Won't Turn! (Ignition Problems)

You've just arrived at the store shopping and you're ready to head home.  You put your key in the ignition and… oh, no! The ignition won't turn! What do you do now?

Don't panic.  There are some things you can do to get going again.  The first thing to do is see if you have a locking steering wheel, an anti-theft feature that was introduced around 1970.  Sometimes it sticks.  Move the steering wheel side to side while you try to turn the key and you might be able to get it to release. 

Another thing to check is to see if your vehicle is in gear.  Most vehicles will only allow you to start the ignition if it's in park or neutral.  If you have an automatic transmission vehicle and it is in park, try jiggling the shift lever and try the key again.  Sometimes the safety mechanism doesn't properly make contact or gets a little sloppy. 

If both of these don't work, it could be your vehicle's battery is dead.  Some newer electronic systems require power so the key can turn. Others have alarm systems that detect if doors are open. 

Other issues that can cause key problems include something jammed in the lock cylinder.  Or some of the springs or pins inside may be stuck.  Consider that it may be the key itself.  Sometimes they get bent or simply wear out from the number of times they've been put in and taken out of the cylinder.

No matter what the cause, the first time this happens you should have your repair service facility check it out. That’s because if it happens once, it can happen again.  Even if you were able to get going again on your own, your ignition/key has warned you that something's wrong.  Have it checked out by a pro so you’re not locked into a bad situation.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
www.mattdavisauto.com

I'm Cool With That (AC Exchange)

On a hot day, you want your vehicle's air conditioning to work.  When the air blowing out of your vents isn't cold, it's easy to think, "I'll just take it by the shop and have them top off my refrigerant." But while some people think air conditioning is that simple, it's actually not.

If your refrigerant is low, something has to have happened for it to be depleted.  Perhaps there's a leak in the system.  Or some hoses or clamps have failed.  If the system isn't evaluated by someone who knows air conditioning, it's possible that adding refrigerant will just be a band-aid solution.

It's also possible that contaminants have gotten into the refrigerant, such as carbon dioxide, nitrogen, argon, or air.  Some of those gases do not condense like refrigerant does which can increase the pressure inside the system and strain the lines and other components. At that point, the best course of action may be to have the old refrigerant (with its contaminants) bled from the system and have your AC recharged with new refrigerant.

Bring it to us, and we can inspect and test the system and all its components.  That will include a pressure test for leaks.  Most vehicle manufacturers don't have a service schedule for air conditioning systems, so one way to know when you should have it looked at is when it's not behaving the way it used to.  For example, it may not get cold as fast as it did before or even at all.

So, when hot air is exiting your vents when you want it to be cold, schedule an appointment and have a trained technician take care of it.  Are you cool with that?

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
www.mattdavisauto.com

Putting a Stop to Brake Problems (Brake Service)

It's safe to say that most drivers take their brakes for granted.  You press on the brake pedal and the vehicle slows down or stops.  It's easy to see why it is so important for your vehicle's brakes to be working correctly.  Brakes are an important safety feature of any vehicle.

When it comes to your brakes working correctly, maintaining them regularly will ensure that you will always be able to slow or stop your vehicle in any situation, whether on a sunny day on dry pavement or a bad weather day on slippery surfaces.  And that is why regular brake service is such a sound investment for all drivers. The combo of brakes" and "surprises" doesn't usually end well.

You might already know about some of the parts of your braking system.  Terms familiar to you might be pads, rotors, and calipers. In short, the calipers press the pads, which in turn contact the rotors.  The resulting friction slows your vehicle.  Another type of brake uses a drum and brake shoes.  But both count on friction to work.

When you come in to have us check your brakes, we'll make sure those parts are all in good working together and meet the specifications of your vehicle manufacturer.  But there are other important components as well.  Your brake system has several parts of a hydraulic system that uses fluids to conduct the pressure you put on the brake pedal to the brakes on all of your wheels.  There are hoses and lines that can sometimes degrade because of road salt or debris.  

Last and not least, your vehicle has an emergency or parking brake. It's something you'll need to prevent your vehicle from rolling when you park on a steep incline. Your parking brake also is an important backup if your hydraulic brakes fail.  

Give your brakes some tender loving care with regular service and they'll be there when you need them.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
www.mattdavisauto.com

Why Is My Check Engine Light On?

The Check Engine Light strikes fear into the hearts of some Garner drivers, and is totally ignored by just as many. Just what it means is a mystery to most people.

Let's get the urgency issues out of the way first. If your Check Engine light is flashing, that means that something is wrong that could cause engine damage. Naturally, you need to get that taken care of right away. If your check engine light is flashing, you shouldn't drive at high speeds, tow or haul heavy loads. Take it easy all the way to your Garner service center.

If the light is glowing steadily, you should keep an eye on it for a day or two. If the light doesn't go off, schedule an appointment with your friendly and knowledgeable pros at Matt Davis Auto to get it checked out.

Some more information on how the Check Engine light works may be helpful for Garner drivers. Most of your engine functions are controlled by a computer, not surprisingly, called an engine control computer. The computer is able to adjust many engine parameters for environmental conditions, engine condition and even the way you drive.

In order to make these adjustments, the computer relies on a network of sensors to provide data. The computer knows the proper operating range for each sensor. When a sensor reading is out of range, the computer runs some tests and may turn on the vehicle's Check Engine light.

A simple example is a loose or missing gas cap. This may cause one of the sensors to read out of range. The computer doesn't know if it's a serious condition that caused the reading or just a loose gas cap, so it stores a trouble code and turns on the Check Engine light.

Now when you tighten up the gas cap, the sensor readings will be in the correct range. The computer will keep checking on the report for a day or two. Since a bad reading didn't come up again, it turns off the Check Engine light. The computer will also try to make adjustments to compensate for some readings. If it can do so, it'll then turn off the Check Engine light.

If the problem can't be resolved then the light will remain on, and you should get your vehicle looked at. Your friendly and knowledgeable pros at Matt Davis Auto will plug a scanner into the on-board diagnostic port and read the trouble code stored in the computer. The trouble code will give the technician a starting place as he diagnoses the cause of the problem.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
www.mattdavisauto.com