• Matt Davis Auto - Garner
    875 US Highway 70 W Garner, NC 27529

    919-917-8155

  • Matt Davis Auto - Clayton
    13401 US 70 Business Hwy West Clayton, NC 27520

    919-917-8155

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 919-917-8155 or make an appointment online!

Matt Davis Auto Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
NFIB (National Federation of Independent Business)
ALL-DATA
Independent Garage Owners of North Carolina
Garner Chamber of Commerce
ASA Member (Automotive Service Association)
BG Products
Car Care Aware

TESTIMONIALS

reviewicon
Best in town!


reviewicon
Good


reviewicon
Great service.


reviewicon
These guys are awesome!


reviewicon
Great job!!


reviewicon
Great Job


reviewicon
Great service!


reviewicon
Great Service!


reviewicon
Awesome job!


reviewicon
The best in town.


reviewicon
Nice shop, good service.


reviewicon
Great.


reviewicon
Excellent work! I highly reccommend this shop.


reviewicon
Good Stuff!


reviewicon
5 star service!


reviewicon
These guys are great. Thanks for getting me back on the road so fast!


reviewicon
Quality service at a quality price.


reviewicon
Great Shop!


reviewicon
Great Service! These guys are super duper!


reviewicon
They were so patient and offered outstanding service.


reviewicon
Thank you for helping me in a pinch! Professional technicians, great service. I'll be back.


reviewicon
Great service!


reviewicon
These guys are the best! They're honest about what repairs are needed and fairly priced.
reviewicon
They keep my old car running!
reviewicon
Great service - friendly, professional staff.